FAQ

What sizes do you offer?

We offer sizes ranging from XS to XL. Please refer to our Size Guide on each product page to find the perfect fit!

What materials are the T-shirts made of?

Our T-Shirts are made from high-quality, soft, breathable PC cotton 280 gsm, with certain styles incorporating a blend of cotton and polyester for extra durability and comfort.

How do I care for my clothings?

To ensure the longevity of your T-shirt, we recommend washing it inside out in cold water, using a gentle cycle, and air-drying it. Avoid using heaby washing machine wash, bleach, iron on a low setting if necessary, and do not iron directly on prints/embroidery/embellishments

What payment methods do you accept?

We accept Cash on Delivery, Bank Transfer, Jazz Cash, and Easy Paisa. At checkout, you can select your preferred payment method.

 Do you ship internationally?

We currently deliver within Pakistan, with shipping fees and delivery times varying by location and calculated at checkout.

Yes, we also offer international delivery! For international orders, please contact us on WhatsApp, and we’ll provide you with the shipping rates.

How long will it take to receive my order?

For deliveries within Karachi, orders typically arrive in 3-4 business days. For other cities in Pakistan, delivery usually takes 5-7 business days.

Can I track my order?

Yes, once your order has been shipped, you will receive a confirmation call and message with tracking details.

What is your return policy?

We accept returns within 3 days of purchase if the item is unworn and in original condition. Please refer to our Refund Policy page for more information on how to initiate a return

What should I do if my order is incorrect or damaged?

If you received an incorrect or damaged item, please contact our customer service team within 3 days of receiving your order, and we’ll be happy to assist with a replacement.

 How can I contact customer service?

Our customer service team is available via email at info@crossknott.pk or by WhatsApp us at 0331-2911720 Monday through Friday, from 11 AM to 6 PM .